FAQ

  • Can I put your ceramics in the dishwasher or microwave?
Pieces with gold lustre detail are not dishwasher safe or microwave safe. Washing these items regularly in the dishwasher will cause the gold to lose its shiny quality and go dull.
If the ceramics piece is without gold or silver finishes it is microwave and dishwasher safe.

  • Are your ceramics safe for food use?
Yes, all of our cups and plates are food-safe and glazed using non-toxic materials.

  • Do you offer international shipping?
Yes, we ship worldwide. Shipping is calculated by weight
Light package is 15 euros
Medium package- 20 euros
Heavy package is 25 euros
If you want to come pick it up in person (In Riga, Latvia) shipping will be free, but contact us before you make the purchase.

  • Can I request custom or personalized orders?
Yes, we accept custom orders. Please contact us for details on personalized designs and lead times.

  • What is your return policy?

Do check your merchandise immediately after you receive it. Even though our packing is truly excellent and breakage rate is extremely rare -

 All parcels are eligible for a refund, the damage report must be received within 3 days of delivery and must include image of the broken item. Please contact us to arrange a refund or exchange.

 

  • How can I contact you for more information?
You can reach me via email or send me a message in Instagram. I'm happy to answer any questions!
  • Are your products handmade?
Yes, all of our ceramics are handmade by Laima Laurina, a skilled ceramic artist with years of experience. 

  • Where are your ceramics made?
Our pieces are crafted between Riga, Latvia, and Palma de Mallorca, Spain, using high-quality porcelain and intricate techniques.